> For the complete documentation index, see [llms.txt](https://dochub.tudo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dochub.tudo.app/legal/tudo-privacy-notice.md).

# User Privacy Notice

TUDO Privacy notice

##

**Effective Date: September 18, 2026**

**Last Updated: September 18, 2026**

TUDO Inc. (“**TUDO**,” “**we**,” “**us**,” or “**our**”) respects your privacy and is committed to protecting personal information entrusted to us.

This TUDO User Privacy Notice (“**Privacy Notice**”) explains how TUDO collects, receives, uses, processes, stores, discloses, protects, and retains information in connection with the TUDO Technology Platform, TUDO Platform, Applications, Platform Services, and related services.

This Privacy Notice is intended to apply broadly to the technology ecosystem operated or supported by TUDO and is designed to remain applicable as TUDO develops, operates, or supports additional Applications and Platform Services.

Please read this Privacy Notice carefully.

By accessing or using the TUDO Platform, creating an Account, registering for an Application, or otherwise providing information to TUDO, you acknowledge that you have reviewed this Privacy Notice.

If you do not agree with the practices described in this Privacy Notice, you should discontinue use of the applicable TUDO Platform, Application, or Platform Services.

***

## 1. PRIVACY NOTICE AND TERMS OF USE

This Privacy Notice should be read together with the **TUDO Terms of Use** and any applicable Application Terms, policies, notices, or agreements.

The TUDO Terms of Use establish the contractual terms governing your use of the TUDO Platform, TUDO Technology Platform, Applications, Platform Services, and related services.

This Privacy Notice explains how TUDO handles personal information in connection with those services.

The TUDO Terms of Use are incorporated into this Privacy Notice by reference to the extent applicable.

If there is a conflict between this Privacy Notice and an Application-specific privacy notice concerning Application-specific data practices, the Application-specific notice will govern the applicable Application-specific practices.

For matters concerning TUDO's underlying technology platform, infrastructure, account services, data processing, data routing, or other technology services, this Privacy Notice governs TUDO's processing of personal information as described herein.

***

## 2. TUDO TECHNOLOGY PLATFORM AND APPLICATION ARCHITECTURE

TUDO operates a technology platform that may support multiple Applications, products, services, industries, business models, and user experiences.

The **TUDO Technology Platform** may provide common technology capabilities including:

* account management;
* authentication;
* TUDO User ID management;
* user profiles;
* data storage;
* transaction processing;
* payment-related functionality;
* scheduling;
* communications;
* messaging;
* notifications;
* invoicing;
* dispute-management functionality;
* search and matching;
* analytics;
* security;
* fraud prevention;
* reporting;
* integrations;
* APIs; and
* other technology services.

An Application may use some or all of these capabilities.

Accordingly, information associated with a User's Account or TUDO User ID may be processed by TUDO in connection with more than one Application or Platform Service when necessary to provide requested functionality, maintain the technology platform, protect security, comply with law, or otherwise support the purposes described in this Privacy Notice.

An Application may also have additional privacy notices describing Application-Specific Services and information practices.

***

## 3. KEY PRIVACY TERMS

The capitalized terms used in this Privacy Notice generally have the meanings assigned to them in the TUDO Terms of Use.

For convenience:

#### 3.1 “TUDO Technology Platform”

The underlying technology, software, infrastructure, systems, databases, APIs, account services, authentication systems, workflows, and related technology operated or supported by TUDO.

#### 3.2 “TUDO Platform”

The broader ecosystem consisting of the TUDO Technology Platform, Applications, websites, software, Platform Services, interfaces, tools, and related services.

#### 3.3 “Application”

A website, mobile application, PWA, web application, portal, software application, interface, digital product, or other user-facing technology application developed, operated, provided, powered, or supported by TUDO or using the TUDO Technology Platform.

#### 3.4 “Platform User” or “User”

An individual or entity that accesses, registers for, creates an Account, receives an invitation to use, or otherwise uses the TUDO Platform, TUDO Technology Platform, or an Application.

#### 3.5 “TUDO User ID”

The unique user identity, identifier, credentials, or account reference used by the TUDO Technology Platform to identify and authenticate a User.

#### 3.6 “Account”

A User account established for access to the TUDO Platform, TUDO Technology Platform, an Application, or related services.

#### 3.7 “Consumer”

A User who uses the Platform to search for, request, purchase, receive, schedule, pay for, review, or otherwise participate in obtaining goods or services.

#### 3.8 “Service Provider”

A User authorized to offer, advertise, quote, schedule, provide, fulfill, or receive payment for goods or services through the Platform or an applicable Application.

#### 3.9 “Provider Employee”

An individual authorized by or associated with a Service Provider to use the Platform on behalf of that Service Provider.

#### 3.10 “Platform Services”

Technology-enabled functionality provided by TUDO, including account management, communications, scheduling, invoicing, payment-related functionality, transaction processing, dispute tools, analytics, integrations, and other Platform functionality.

#### 3.11 “User Data”

Information relating to or provided by a User in connection with the User's Account or use of the Platform.

#### 3.12 “Platform Data”

Data and information collected, generated, processed, stored, or maintained through the TUDO Technology Platform in connection with operating and providing Platform Services.

#### 3.13 “User Content”

Information or content submitted, uploaded, posted, transmitted, created, generated, or otherwise provided by a User.

#### 3.14 “Third-Party Services”

Technology, software, payment services, communications services, hosting, analytics, mapping, authentication, identity verification, fraud prevention, or other services provided by third parties and used in connection with the TUDO Platform.

***

## 4. INFORMATION WE COLLECT

TUDO collects information from several sources, including directly from Users, automatically through use of the Platform, from other Users, from Service Providers, from Applications, from Third-Party Services, and from other lawful sources.

The types of information we collect depend upon how you interact with TUDO and which Applications or Platform Services you use.

***

### 4.1 Information You Provide Directly

Depending upon the Application or Platform Service, information you provide may include:

* name;
* username;
* TUDO User ID;
* password or authentication information;
* email address;
* telephone number;
* mailing address;
* service address;
* billing address;
* business name;
* business information;
* job title;
* professional information;
* profile information;
* photographs;
* identification information;
* date of birth;
* taxpayer identification information;
* licensing information;
* certification information;
* insurance information;
* vehicle information;
* service preferences;
* appointment information;
* scheduling information;
* invoice information;
* payment-related information;
* communications;
* reviews and ratings;
* survey responses;
* support requests;
* dispute information;
* User Content;
* information contained in documents or files you submit; and
* other information you voluntarily provide.

Not every Application collects every category of information.

***

## 5. SERVICE PROVIDER AND BUSINESS INFORMATION

If you register or operate as a Service Provider, we may collect information necessary to establish and operate your business profile and provide Platform Services.

Depending upon the applicable Application or service, this may include:

* legal or business name;
* business address;
* service locations;
* contact information;
* business registration information;
* tax information;
* licenses;
* certifications;
* insurance information;
* professional qualifications;
* service categories;
* pricing;
* estimates;
* rate information;
* business hours;
* employee or personnel information;
* branch information;
* vehicle information;
* payment account information;
* bank or payout information;
* identity information;
* verification information;
* background-check information;
* business verification information;
* credit-related information where applicable;
* User Content;
* communications;
* transaction information; and
* information required by payment providers or other Third-Party Services.

Where permitted and appropriate, TUDO may obtain identity, business, background, or other verification information from third-party providers.

***

## 6. CONSUMER INFORMATION

If you use the Platform as a Consumer, TUDO may collect information necessary to facilitate your interactions and transactions with Service Providers.

This may include:

* your name;
* contact information;
* service address;
* billing information;
* appointment information;
* requested Services;
* estimates;
* invoices;
* payment information;
* transaction history;
* communications;
* reviews and ratings;
* location information;
* cancellation or rescheduling information;
* dispute information;
* User Content; and
* other information necessary to facilitate the requested Services.

***

## 7. PAYMENT INFORMATION

When you make or receive payments through the Platform, TUDO or applicable payment providers may process payment-related information.

Payment information may include:

* payment method;
* payment instrument information;
* billing information;
* transaction amount;
* transaction date and time;
* payment status;
* refunds;
* reversals;
* chargebacks;
* payout information;
* payment-provider identifiers; and
* other transaction information.

Where payment information is processed directly by a third-party payment processor, that processor may independently collect and process payment information under its own privacy policy and terms.

TUDO may receive limited payment-related information necessary to:

* initiate transactions;
* confirm payments;
* process refunds;
* manage chargebacks;
* calculate Payouts;
* reconcile transactions;
* provide customer support;
* prevent fraud;
* maintain financial records; and
* comply with legal and regulatory requirements.

TUDO does not necessarily store complete payment-card information.

***

## 8. DEVICE, LOG, AND USAGE INFORMATION

When you access or use the Platform, certain information may be collected automatically.

This may include:

* IP address;
* browser type;
* browser settings;
* operating system;
* device type;
* device identifiers;
* application identifiers;
* mobile carrier;
* Internet service provider;
* language settings;
* referring URLs;
* pages viewed;
* features used;
* searches;
* timestamps;
* login information;
* transaction activity;
* error reports;
* crash information;
* system configuration;
* network information;
* approximate geographic information; and
* other technical or usage information.

We may use this information to operate, maintain, secure, analyze, troubleshoot, and improve the Platform.

***

## 9. LOCATION INFORMATION

Depending upon the Application and features you use, TUDO may collect precise or approximate location information.

Location information may be obtained through:

* GPS;
* device location services;
* IP address;
* Wi-Fi;
* Bluetooth;
* mobile networks;
* mapping services; or
* other location technologies.

Location information may be used to:

* provide location-based services;
* identify nearby Service Providers;
* support scheduling;
* facilitate service delivery;
* provide maps and directions;
* support safety and security;
* prevent fraud;
* determine applicable geographic availability;
* improve Platform functionality; and
* provide Application-Specific Services.

You may control certain location permissions through your device or Application settings.

Disabling location access may limit functionality.

Where an Application collects precise location information, the applicable Application may provide additional disclosures regarding how that information is used.

***

## 10. COMMUNICATIONS AND MESSAGING INFORMATION

The Platform may provide email, SMS, telephone, push notification, in-app messaging, audio, video, or other communication functionality.

TUDO may process communication-related information necessary to:

* deliver communications;
* facilitate communications between Users;
* provide customer support;
* maintain communication records;
* prevent fraud;
* investigate disputes;
* enforce Platform rules;
* protect Users;
* measure Platform performance;
* improve services; and
* comply with law.

Communication metadata may include:

* sender and recipient;
* telephone numbers;
* email addresses;
* date and time;
* delivery status;
* message identifiers;
* device information; and
* other technical information.

Where communications occur through the TUDO Platform, TUDO may process the content of those communications as necessary to provide the requested communication functionality, support dispute resolution, enforce policies, protect Users, investigate abuse, prevent fraud, or otherwise operate the Platform.

Certain communication services may be provided by Third-Party Services.

***

## 11. OFF-PLATFORM COMMUNICATIONS

The TUDO Platform may provide functionality that connects Users through masked telephone numbers, forwarding services, email forwarding, or similar technologies.

Where permitted by law and necessary to operate the Platform, TUDO may receive limited information concerning communications that occur outside the Platform when those communications use TUDO-provided forwarding, masking, routing, or tracking functionality.

This may include:

* date and time;
* telephone number;
* routing information;
* delivery information;
* communication status; and
* other metadata.

Where expressly disclosed and permitted by law, TUDO or a service provider may process communication content for purposes such as fraud prevention, dispute resolution, quality assurance, enforcement, or other legitimate Platform purposes.

TUDO does not generally access or record private communications occurring entirely outside the TUDO Platform unless the applicable technology, service, consent, legal requirement, or other lawful basis permits such processing.

***

## 12. COOKIES AND SIMILAR TECHNOLOGIES

TUDO may use cookies, pixels, SDKs, local storage, device identifiers, tags, scripts, and similar technologies.

These technologies may be used to:

* maintain login sessions;
* authenticate Users;
* remember preferences;
* process transactions;
* maintain security;
* prevent fraud;
* understand Platform usage;
* measure traffic;
* analyze performance;
* identify errors;
* improve Platform functionality;
* understand engagement;
* support marketing;
* measure advertising effectiveness; and
* provide Application functionality.

Cookies may be:

* session-based;
* persistent;
* first-party; or
* provided by third parties.

You may control certain cookies through your browser settings or other available controls.

Disabling certain cookies may affect Platform functionality.

***

## 13. MOBILE APPLICATION INFORMATION

If you use a mobile Application, TUDO or the applicable Application may request permission to access device capabilities such as:

* location;
* camera;
* microphone;
* contacts;
* calendar;
* Bluetooth;
* storage;
* notifications;
* sensors;
* photos;
* files; or
* other device capabilities.

The specific permissions requested depend upon the Application and functionality.

You may manage many permissions through your device settings.

Certain functionality may not operate correctly if required permissions are disabled.

***

## 14. SOCIAL LOGIN AND THIRD-PARTY AUTHENTICATION

Certain Applications may allow you to register or sign in using a third-party identity provider.

If you choose to use such a service, TUDO may receive information that the provider makes available based on your account settings and authorization.

This may include:

* name;
* email address;
* profile information;
* profile image;
* unique account identifier; and
* other information authorized by you.

Your use of the third-party authentication service is also governed by that provider's privacy policy and terms.

***

## 15. INFORMATION RECEIVED FROM OTHER USERS

TUDO may receive information about you from other Users.

For example, a Service Provider may provide information concerning a Consumer's appointment, order, service request, invoice, payment, or communication.

Similarly, a Consumer may provide information about a Service Provider through ratings, reviews, complaints, disputes, or other Platform functionality.

TUDO may use such information for the purposes described in this Privacy Notice.

***

## 16. INFORMATION FROM THIRD-PARTY SERVICES

TUDO may receive information from Third-Party Services.

Examples may include:

* payment processors;
* identity verification providers;
* background-check providers;
* business verification services;
* fraud prevention services;
* mapping providers;
* analytics providers;
* communications providers;
* authentication providers;
* hosting providers;
* customer support systems;
* advertising providers; and
* other technology or service providers.

The information received depends upon the service and applicable permissions.

***

## 17. HOW TUDO USES INFORMATION

TUDO may use information for the following purposes.

***

### 17.1 Provide and Operate the Platform

We use information to:

* create and maintain Accounts;
* authenticate Users;
* provide TUDO User IDs;
* operate Applications;
* provide Platform Services;
* process transactions;
* facilitate Services;
* manage appointments;
* facilitate communications;
* provide invoices;
* process payments;
* calculate Payouts;
* provide customer support; and
* perform other requested services.

***

### 17.2 Connect Users

Where an Application supports interactions between Consumers and Service Providers, information may be used to facilitate those interactions.

This may include providing appropriate information such as:

* name;
* profile information;
* service information;
* service location;
* contact information;
* appointment information;
* transaction information;
* ratings and reviews; and
* other information necessary to facilitate the requested interaction.

TUDO seeks to provide Users only the information reasonably necessary for the applicable Platform functionality, subject to the applicable Application and privacy settings.

***

## 18. TUDO USER ID AND CROSS-APPLICATION FUNCTIONALITY

The TUDO Technology Platform may support a common identity and account-management architecture.

Where supported, the same TUDO User ID may be used across multiple participating Applications.

TUDO may process Account information across participating Applications to:

* authenticate Users;
* maintain account security;
* prevent duplicate or fraudulent accounts;
* provide account-management functionality;
* maintain User preferences;
* facilitate authorized access;
* support customer service;
* provide requested Platform Services;
* maintain transaction records;
* comply with legal requirements; and
* operate the TUDO Technology Platform.

Use of the same TUDO User ID does not mean that every Application receives unrestricted access to all information associated with the User.

Access to User information by an Application will depend upon the Application's functionality, permissions, contractual arrangements, applicable law, and legitimate business purposes.

***

## 19. PAYMENT, BILLING, AND SETTLEMENT

We may use information to:

* process payments;
* verify payment methods;
* authorize transactions;
* process refunds;
* manage chargebacks;
* calculate Payouts;
* reconcile transactions;
* detect payment fraud;
* maintain financial records;
* collect unpaid amounts;
* support payment disputes; and
* comply with financial, tax, accounting, and legal requirements.

Where appropriate, information may be shared with payment processors and financial institutions.

***

## 20. SERVICE PROVIDER VERIFICATION AND SCREENING

TUDO may use information to perform limited verification and screening of Service Providers.

Depending upon the applicable Application and service, this may include:

* identity verification;
* business verification;
* document verification;
* licensing verification;
* insurance verification;
* background checks;
* criminal-record searches;
* registered-sex-offender searches where legally permitted;
* business credit checks;
* fraud screening; and
* other verification or screening.

TUDO may obtain this information directly from the Service Provider or from third-party providers.

Screening and verification may be conducted before onboarding and, where appropriate, periodically thereafter.

The extent and availability of screening may vary by Application, Service Provider, geographic location, law, and business requirements.

Verification does not constitute certification, licensing, endorsement, insurance coverage, or a guarantee of a Service Provider's qualifications, safety, quality, legality, conduct, or suitability.

***

## 21. SAFETY, SECURITY, AND FRAUD PREVENTION

We may use information to:

* protect Accounts;
* authenticate Users;
* detect suspicious activity;
* prevent fraud;
* investigate abuse;
* protect payment systems;
* prevent unauthorized access;
* investigate security incidents;
* enforce Platform policies;
* protect Users and third parties;
* maintain system integrity;
* detect malicious software;
* investigate chargebacks;
* address disputes; and
* comply with law.

***

## 22. CUSTOMER SUPPORT AND DISPUTE RESOLUTION

TUDO may use information to:

* respond to support requests;
* investigate complaints;
* review transaction records;
* facilitate disputes between Users;
* investigate payment issues;
* review communications where permitted;
* resolve Account issues;
* investigate suspected violations; and
* improve customer support.

TUDO may provide relevant information to Users or third parties when reasonably necessary to resolve a dispute, protect rights, comply with law, or provide requested services.

***

## 23. COMMUNICATIONS

TUDO may use your information to send:

* Account notifications;
* transaction confirmations;
* invoices;
* payment notices;
* appointment notifications;
* service notifications;
* security alerts;
* policy updates;
* support communications;
* administrative notices;
* product updates;
* promotional communications; and
* other communications related to the Platform.

You may opt out of certain promotional communications.

You generally cannot opt out of communications necessary to provide the services you request or administer your Account.

***

## 24. MARKETING AND ADVERTISING

TUDO may use information for marketing and advertising purposes, subject to applicable law.

This may include:

* presenting promotional content;
* measuring advertising effectiveness;
* understanding interests;
* creating audience segments;
* delivering relevant advertising;
* communicating offers;
* evaluating promotional campaigns; and
* developing marketing strategies.

Where required by applicable law, TUDO will provide appropriate consent or opt-out mechanisms.

TUDO may use aggregated, de-identified, or anonymized information for analytics, research, advertising measurement, product development, and other lawful purposes.

***

## 25. ANALYTICS, RESEARCH, AND PRODUCT DEVELOPMENT

TUDO may analyze information to:

* understand Platform usage;
* identify trends;
* measure performance;
* improve security;
* develop new functionality;
* improve User experience;
* evaluate business performance;
* conduct research;
* test new features;
* improve Applications;
* develop algorithms or recommendations; and
* improve the TUDO Technology Platform.

Where practical and appropriate, TUDO may use aggregated, de-identified, or anonymized information for these purposes.

***

## 26. AUTOMATED SYSTEMS AND ALGORITHMIC PROCESSING

TUDO may use automated systems, algorithms, machine-learning technologies, or other automated processing to support:

* search;
* matching;
* recommendations;
* fraud detection;
* security;
* risk analysis;
* personalization;
* service optimization;
* content moderation;
* Platform performance;
* customer support; and
* other Platform functions.

Where applicable law provides rights concerning automated decision-making, TUDO will provide the rights and processes required by applicable law.

***

## 27. LEGAL AND REGULATORY PURPOSES

TUDO may process and disclose information when reasonably necessary to:

* comply with applicable law;
* respond to lawful governmental requests;
* comply with court orders;
* respond to subpoenas;
* protect legal rights;
* enforce agreements;
* investigate suspected unlawful conduct;
* prevent fraud;
* protect Users;
* protect TUDO;
* protect third parties; or
* respond to emergencies involving potential threats to safety.

Where legally permitted and reasonably practicable, TUDO may provide notice to affected Users before producing information in response to a governmental or legal request.

TUDO may not provide prior notice when prohibited by law, court order, or where notice would create a material security, safety, fraud, or investigative risk.

***

## 28. WITH WHOM TUDO SHARES INFORMATION

TUDO may disclose information to the following categories of recipients.

***

### 28.1 Service Providers

Where necessary to facilitate Services, TUDO may provide applicable Consumer information to Service Providers.

Information may include:

* name;
* contact information;
* service location;
* appointment information;
* service requirements;
* transaction information;
* communications;
* and other information reasonably necessary to perform the requested Service.

Service Providers are responsible for complying with applicable privacy laws when handling information obtained through the Platform.

***

## 29. OTHER PLATFORM USERS

Depending upon the functionality of an Application, certain information may be visible to other Users.

For example, a User profile may contain:

* name;
* business name;
* profile photograph;
* service information;
* ratings;
* reviews;
* general location;
* business information;
* availability;
* or other information intentionally made available through the Platform.

Users should exercise care when deciding what information to publish through the Platform.

***

## 30. APPLICATIONS OPERATING ON THE TUDO TECHNOLOGY PLATFORM

TUDO may share or make available information to an Application when necessary to provide the Application's functionality.

Examples may include:

* Account information;
* TUDO User ID;
* authentication information;
* profile information;
* transaction information;
* communication information;
* scheduling information;
* payment-related information;
* preferences;
* security information; and
* other Platform Data reasonably necessary for the applicable Application.

Applications may have their own legal terms and privacy notices.

An Application may also collect information independently from TUDO.

***

## 31. TUDO AFFILIATES AND RELATED ENTITIES

TUDO may share information with its affiliates, subsidiaries, successors, and related entities when reasonably necessary to:

* provide Platform Services;
* operate the technology platform;
* provide customer support;
* manage Accounts;
* conduct analytics;
* maintain security;
* process transactions;
* comply with law; or
* perform other legitimate business functions.

***

## 32. THIRD-PARTY SERVICE PROVIDERS

TUDO relies upon third parties to provide certain services.

These may include:

* cloud hosting;
* data storage;
* payment processing;
* identity verification;
* background checks;
* business verification;
* fraud prevention;
* customer relationship management;
* communications;
* SMS;
* email;
* analytics;
* mapping;
* authentication;
* security;
* monitoring;
* customer support;
* advertising;
* marketing;
* tax calculation;
* accounting;
* document processing; and
* other technology services.

These providers may process information on TUDO's behalf or independently according to their own legal obligations and privacy policies.

***

## 33. GOOGLE MAPS AND LOCATION SERVICES

Certain Applications may use Google Maps or other mapping services.

Mapping services may process:

* location information;
* search information;
* device information;
* IP address;
* map requests;
* destination or address information; and
* other information necessary to provide mapping functionality.

Your use of mapping functionality may also be subject to the applicable mapping provider's terms and privacy policy.

***

## 34. PAYMENT PROCESSORS

Payment processors may independently collect and process information necessary to provide payment services.

TUDO may share transaction information with payment processors for:

* payment authorization;
* settlement;
* refunds;
* chargebacks;
* fraud prevention;
* compliance;
* reconciliation; and
* other payment-related purposes.

Payment processors may have their own privacy policies.

***

## 35. BUSINESS TRANSFERS

If TUDO is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, corporate restructuring, or similar transaction, personal information may be transferred as part of that transaction.

Where required by law, TUDO will provide appropriate notice.

***

## 36. AGGREGATED, DE-IDENTIFIED, AND ANONYMIZED INFORMATION

TUDO may create aggregated, de-identified, or anonymized information from personal information.

We may use and disclose such information for lawful purposes, including:

* analytics;
* research;
* product development;
* benchmarking;
* security;
* business planning;
* marketing;
* advertising measurement; and
* improving Platform Services.

TUDO will not intentionally use de-identified information to re-identify an individual except where permitted or required by law.

***

## 37. INFORMATION SECURITY

TUDO maintains technical, administrative, and organizational safeguards designed to protect personal information.

Depending upon the nature of the information and applicable systems, safeguards may include:

* access controls;
* authentication;
* encryption;
* network security;
* logging;
* monitoring;
* backups;
* vulnerability management;
* security testing;
* employee access controls;
* incident response procedures; and
* other security measures.

No method of electronic transmission or storage is completely secure.

Accordingly, TUDO cannot guarantee absolute security.

You are responsible for protecting your Account credentials and should notify TUDO promptly if you suspect unauthorized access.

***

## 38. INFORMATION RETENTION

TUDO retains personal information for as long as reasonably necessary to accomplish the purposes described in this Privacy Notice.

Retention periods may vary depending upon:

* the type of information;
* the purpose for which it was collected;
* the User's relationship with TUDO;
* contractual requirements;
* transaction requirements;
* payment requirements;
* tax and accounting obligations;
* dispute resolution;
* fraud prevention;
* security;
* legal obligations;
* regulatory requirements;
* enforcement of agreements;
* legitimate business requirements; and
* backup and disaster-recovery requirements.

When personal information is no longer reasonably required, TUDO may delete, anonymize, aggregate, or securely isolate it.

Information may remain temporarily in backup systems after deletion from active systems.

Certain information may be retained longer when required or permitted by law.

***

## 39. DATA STORAGE AND INTERNATIONAL TRANSFERS

TUDO may store and process information in the United States and other jurisdictions where TUDO or its service providers operate.

If you access the Platform from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions.

Those jurisdictions may have privacy laws that differ from the laws in your jurisdiction.

Where required by applicable law, TUDO will use appropriate safeguards for international data transfers.

***

## 40. YOUR PRIVACY CHOICES

Depending upon applicable law and the Application you use, you may have choices concerning your information.

These may include the ability to:

* update Account information;
* correct inaccurate information;
* manage communication preferences;
* opt out of promotional communications;
* control certain device permissions;
* control certain cookies;
* request access to personal information;
* request deletion of personal information;
* request correction;
* request portability;
* request restriction of processing;
* object to certain processing; or
* exercise other rights provided by applicable law.

Not every right is available to every User.

***

## 41. ACCOUNT INFORMATION

You may review or update certain Account information through Account settings where functionality is available.

You may also contact TUDO using the contact information provided below.

TUDO may request information necessary to verify your identity before completing certain requests.

***

## 42. MARKETING COMMUNICATIONS

You may opt out of promotional email communications by using the unsubscribe mechanism included in the applicable communication.

You may opt out of promotional SMS communications by following the instructions contained in the applicable message, such as replying “STOP,” where supported.

Opting out of marketing communications does not necessarily stop transactional, security, Account, payment, service, or other legally required communications.

***

## 43. PUSH NOTIFICATIONS

If you enable push notifications, TUDO or an applicable Application may send notifications relating to:

* Account activity;
* appointments;
* transactions;
* payments;
* service status;
* communications;
* security;
* promotions; or
* other Platform functionality.

You may generally disable push notifications through your device settings.

***

## 44. PRIVACY RIGHTS OF CALIFORNIA RESIDENTS

California residents may have privacy rights under applicable California privacy laws.

Depending upon the circumstances and whether TUDO is subject to the applicable statutory requirements, California residents may have rights concerning:

* access to personal information;
* correction of inaccurate personal information;
* deletion of personal information;
* portability of personal information;
* information concerning categories of personal information collected;
* information concerning purposes for which information is collected or used;
* information concerning categories of recipients;
* opting out of certain sales or sharing of personal information;
* limiting certain uses of sensitive personal information where applicable; and
* non-discrimination for exercising applicable privacy rights.

The availability and scope of these rights depend upon applicable law and may be subject to statutory exceptions.

TUDO will not discriminate against a User for exercising privacy rights available under applicable law.

***

## 45. REQUESTING CALIFORNIA PRIVACY RIGHTS

California residents may submit applicable privacy requests by contacting TUDO at:

[**inquiry@tudo.app**](mailto:inquiry@tudo.app)

A request should identify:

* that you are making a California privacy request;
* your name;
* email address associated with your Account, if applicable;
* the nature of your request; and
* sufficient information for TUDO to reasonably verify your identity.

TUDO may request additional information to verify identity and prevent fraudulent requests.

Where required by applicable law, TUDO will respond within the applicable statutory period.

***

## 46. DO NOT TRACK

Some web browsers offer “Do Not Track” functionality.

Because there is currently no universally accepted technical standard governing all Do Not Track signals, TUDO may not respond to every browser-based Do Not Track signal.

Users may use available cookie, browser, device, and Application controls to manage certain tracking technologies.

***

## 47. CHILDREN'S PRIVACY

The TUDO Platform is generally intended for individuals who are at least eighteen (18) years old.

TUDO does not knowingly seek to collect personal information from children under thirteen (13) through the general Platform.

If you believe that a child has provided personal information to TUDO without appropriate authorization, please contact us.

If TUDO learns that it has collected personal information from a child in circumstances where collection was not permitted, TUDO will take appropriate steps consistent with applicable law.

Certain Applications may impose additional age requirements.

***

## 48. THIRD-PARTY WEBSITES AND SERVICES

The Platform may contain links to websites, Applications, services, or other resources operated by third parties.

TUDO does not control third-party privacy practices.

Information provided directly to a third party is governed by that third party's privacy notice and terms.

You should review third-party privacy practices before providing personal information.

***

## 49. SERVICE PROVIDER PRIVACY RESPONSIBILITIES

Service Providers may receive personal information about Consumers and other Users through the Platform.

Service Providers must:

* use such information only for lawful and authorized purposes;
* comply with applicable privacy and data-protection laws;
* implement appropriate safeguards;
* avoid unauthorized disclosure;
* avoid selling or sharing information except as permitted by applicable law and authorized by the Platform;
* use information only as reasonably necessary to provide the requested Services or operate their authorized business relationship; and
* comply with applicable TUDO Terms and policies.

TUDO may restrict or terminate a Service Provider's access if TUDO reasonably believes that the Service Provider has misused personal information.

***

## 50. USER CONTENT AND PUBLIC INFORMATION

Information that you intentionally publish through public areas of the Platform may be visible to other Users or third parties.

Examples may include:

* profile information;
* reviews;
* ratings;
* photographs;
* business information;
* service descriptions;
* public comments;
* testimonials; and
* other information you intentionally make available.

Do not post sensitive personal information in publicly accessible areas unless you intend it to be publicly available.

User Content is also subject to the TUDO Terms of Use.

***

## 51. DATA RELATING TO TRANSACTIONS AND SERVICES

TUDO may retain information concerning transactions and Services, including:

* requests;
* quotes;
* appointments;
* cancellations;
* invoices;
* payments;
* refunds;
* chargebacks;
* Payouts;
* reviews;
* ratings;
* communications;
* disputes;
* service locations;
* timestamps; and
* related transaction records.

Transaction information may be retained for accounting, legal, tax, fraud prevention, dispute resolution, security, Platform operation, and other legitimate purposes.

***

## 52. PRIVACY AND PAYMENT SECURITY

TUDO may process payment-related information through payment processors and other financial service providers.

Payment processing may occur through:

* TUDO merchant/payment arrangements;
* Service Provider merchant/payment arrangements;
* third-party payment processors;
* financial institutions; or
* other supported payment structures.

The applicable payment architecture may vary by Application, geographic market, transaction, Plan, or business model.

Accordingly, the identity of the entity receiving or processing particular payment information may vary by transaction.

***

## 53. DATA BREACHES AND SECURITY INCIDENTS

If TUDO experiences a security incident involving personal information, TUDO will take reasonable steps to investigate, contain, remediate, and address the incident.

Where required by applicable law, TUDO will provide notice to affected individuals, regulators, or other parties within the required timeframe.

The absence of a notice does not necessarily mean that no security incident occurred; applicable law determines when notification is required.

***

## 54. CHANGES TO THIS PRIVACY NOTICE

TUDO may periodically modify, update, supplement, or replace this Privacy Notice.

Updated versions become effective when they are accessible through the TUDO Platform, applicable Application, website, Account, or other reasonable means of notification, unless a different effective date is expressly stated.

Where required by applicable law, TUDO will provide additional notice of material changes.

We encourage Users to periodically review this Privacy Notice.

Your continued use of the applicable Platform or Application after an updated Privacy Notice becomes effective indicates acknowledgment of the updated notice to the extent permitted by applicable law.

***

## 55. RELATIONSHIP TO APPLICATION-SPECIFIC PRIVACY NOTICES

An Application may publish an additional privacy notice addressing information practices unique to that Application.

An Application-specific notice may explain:

* Application-specific data collection;
* specific categories of Services;
* location functionality;
* specialized device permissions;
* Application-specific sharing;
* Application-specific retention;
* specialized payment functionality;
* Application-specific marketing;
* industry-specific requirements; and
* other Application-specific practices.

The Application-specific notice supplements this TUDO Privacy Notice.

It does not eliminate the applicability of this Privacy Notice to TUDO's underlying technology platform unless expressly stated.

***

## 56. DATA CONTROLLER AND BUSINESS ROLE

TUDO's role in processing information may vary depending upon the nature of the service and transaction.

TUDO may act as:

* a technology platform provider;
* SaaS provider;
* service provider to an Application;
* data processor or service provider for another business;
* platform operator;
* payment technology facilitator;
* or another role recognized under applicable privacy law.

The applicable role depends upon the specific processing activity, contractual relationship, jurisdiction, and applicable law.

Where TUDO processes information on behalf of another business, that business may separately determine the purposes and means of processing and may provide additional privacy disclosures.

***

## 57. CONTACT US

If you have questions, concerns, or requests concerning this Privacy Notice or your personal information, contact:

**TUDO Inc.**

**Email:** <inquiry@tudo.app>

For privacy-related requests, please include “Privacy Request” in the subject line.

TUDO may request additional information necessary to verify your identity or evaluate your request.

***

## 58. EFFECTIVE DATE AND PRIOR VERSIONS

This Privacy Notice is effective as of:

**September 18, 2026**

It replaces prior versions of the TUDO Privacy Notice to the extent applicable.

Previous versions may continue to govern processing that occurred before the effective date where required by law or otherwise appropriate.

***

## 59. USER ACKNOWLEDGMENT

BY ACCESSING OR USING THE TUDO PLATFORM, TUDO TECHNOLOGY PLATFORM, AN APPLICATION, OR PLATFORM SERVICES, YOU ACKNOWLEDGE THAT:

1. YOU HAVE READ THIS PRIVACY NOTICE;
2. YOU UNDERSTAND THAT TUDO MAY COLLECT AND PROCESS PERSONAL INFORMATION AS DESCRIBED HEREIN;
3. YOU UNDERSTAND THAT THE TUDO TECHNOLOGY PLATFORM MAY SUPPORT MULTIPLE APPLICATIONS;
4. YOU UNDERSTAND THAT YOUR TUDO USER ID AND CERTAIN ACCOUNT INFORMATION MAY, WHERE SUPPORTED, BE USED ACROSS PARTICIPATING APPLICATIONS;
5. YOU UNDERSTAND THAT DIFFERENT APPLICATIONS MAY HAVE ADDITIONAL PRIVACY NOTICES;
6. YOU UNDERSTAND THAT TUDO MAY SHARE INFORMATION WITH SERVICE PROVIDERS, APPLICATIONS, PAYMENT PROVIDERS, TECHNOLOGY PROVIDERS, AND OTHER THIRD PARTIES AS DESCRIBED IN THIS NOTICE;
7. YOU UNDERSTAND THAT TUDO MAY PROCESS INFORMATION FOR ACCOUNT MANAGEMENT, PLATFORM OPERATION, TRANSACTIONS, PAYMENTS, SECURITY, FRAUD PREVENTION, CUSTOMER SUPPORT, DISPUTE RESOLUTION, ANALYTICS, PRODUCT DEVELOPMENT, MARKETING, AND LEGAL COMPLIANCE;
8. YOU UNDERSTAND THAT TUDO MAY PROCESS LOCATION, DEVICE, COMMUNICATION, TRANSACTION, AND OTHER INFORMATION depending upon the Application and Platform Services you use;
9. YOU UNDERSTAND THAT SERVICE PROVIDERS MAY RECEIVE INFORMATION NECESSARY TO PROVIDE REQUESTED SERVICES;
10. YOU UNDERSTAND THAT THIRD-PARTY SERVICES MAY HAVE THEIR OWN PRIVACY POLICIES;
11. YOU UNDERSTAND THAT TUDO CANNOT GUARANTEE ABSOLUTE SECURITY OF INFORMATION TRANSMITTED OR STORED ELECTRONICALLY; AND
12. YOU UNDERSTAND THAT YOU MAY HAVE PRIVACY RIGHTS UNDER APPLICABLE LAW AND MAY CONTACT TUDO TO EXERCISE THOSE RIGHTS.

***

**TUDO Inc.**

**TUDO User Privacy Notice**

**Effective September 18, 2026**